Terms and conditions

This page tells you about our terms and conditions and these are the terms that you enter into whenever you purchase from us.

1.1   This site is operated by E Palmer, 48 Redland Drive, Beeston Nottingham NG9 5LE

2.1   We may only accept orders from individuals within mainland UK and reserve the right not to accept orders from elsewhere.

3.1 By placing and order, you warrant that you are legally entitled to enter into a purchasing agreement, you are at least 18 years old and a resident of the United Kingdom.

4.1 After placing an order with us, we will only dispatch your order once payment has been received in full. No stock can be held pending payment – all stock remains our property until full payment is made.

4.2 If these terms conflict with any other terms then these terms shall take priority.

4.3 If we are unable to fulfil an order for any reason then we will notify you of this and refund any monies you may have paid as soon as possible.

5.1 If you wish to return a faulty product then you must inform us and return the item within 14 days of your purchase and we shall refund your purchase.

5.2 If you change your mind about your purchase then you must inform us and return it within the statutory cancellation period. You will not have the right to return anything where the seal has been broken and the issue could have been reasonably identified prior to unsealing the product. You shall be responsible for the costs associated with returning unwanted products.

6.1 Your order will be delivered in line with the dates as set out in the order. If no delivery date is promised then your delivery will be completed within 30 days or payment confirmation.

6.2 You may not change the delivery address once your order is confirmed.

6.3 If delays are experienced as a result of a force majeure event then we will contact you as soon as possible to advise you of this. If this delay is substantial then you may contact us to request a refund.

6.4 Delays and costs associated with couriers being unable to deliver to your nominated address remain your responsibility and do not constitute a delay in our delivery times. Any additional carriage costs as a result of missed deliveries are your responsibility.

6.5 If, after best efforts have been made to deliver to you, the courier returns goods to us after a failed delivery then we may refund you after deducting reasonable costs.

6.6 We reserve the right to cancel your order if you specify an address that is unconfirmed in PayPal.

7.1 Products will be your risk from the time of dispatch from our premises.

8.1 We reserve the right to withdraw incorrectly priced items from sale.

8.2 We are not currently registered for VAT. Therefore, no VAT is included in our prices.

9.1 Many of our products are used items. Therefore they are likely to have blemishes, marks, scratches etc. We will do our best to describe the general condition of items we sell but you accept that we cannot describe each fault in detail. A used item is likely to have marks and you accept that we are not responsible for explaining this further.